Our migration process will be broken into 3 phases all spanning a time frame of completion of work of 14-18 business days in total. This time frame varies with complexities with migration and the current workload for all migration requests (processed in order of receipt).
Phase 1 - Database Migration SOW Evolution Process (5 business day)
Phase 2 - Custom Quote/Purchasing Process (4 -7 business days)
Phase 3 - Database Migration Execution Process (4 -7 business days)
Step #1 - Please Fill out the form available at: Database Migration Form. Once you've submitted this form, you can expect to receive a follow-up introductory email within 24/48 hours. This email will give a general overview of expectations for your migration request and will request an existing database backup file, which you will need to send back to ZKTecoUSA via email. (up to 5 business days to process.)
Step #2 - Upon receiving your database backup file via email, within 2-3 business days a custom quote will be sent back to you via email for your review and approval.
Step #3 - Once reviewed and approved, payment will be taken and will need to be submitted to our sales team at firstname.lastname@example.org, ensuring all relevant parties are CC'd. (Note: Payment processing can take up to 4 -7 business days)
Step #4 - Within 24 to 48 hours after the payment confirmation, you'll receive a formal Estimated Time of Arrival (ETA) for the completion of your migration and all file contents associated.
Step #5 - Once your database migration is finalized, ZKTecoUSA will then send you all necessary files and software via email, related to your migration. For a smoother transition, your assigned ZK assigned engineer will schedule a formal deployment meeting with your team to conclude the migration process.