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Dealer RMA Request

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Terms & Conditions for Credit Request:


1. All returns for credit are subject to 25% restock fee

2. Credit value is subject to value of purchase against original invoice

3. If item was sold at a discount, refund will be same value

4. Product qualifies for refund if purchased date is less than 6 - months

5. Hardware must be in like new conditions

6. Item return with missing components from original packaging, are subject to not receive full refund accordingto invoice

7. Fee’s will not be refunded: drop ship, shipping charge, credit card fees, processing fee, etc.

8. Product must be returned to original distributor of purchase

9. Software does not qualify for refund

10. After case is closed, a refund will be available to distributor in 48 hours