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Careers

Are you looking for an exciting opportunity to work with a global leader in security and biometric solutions? Look no further! ZKTecoUSA is currently seeking passionate and talented individuals to join our dynamic team.

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ZKTeco USA is people-centric, and was established with an unwavering focus on providing exceptional care to our employees. Our dedication to ongoing investment in employee welfare and training creates stable career opportunities, enabling our team to deliver the finest service to our customers. Our open-door policy ensures our team has access to the essential resources and benefits needed to achieve fulfillment in their professional and personal lives.

Employee Benefits

At ZKTeco USA, we offer our employees a wide range of benefits and ample opportunities for professional advancement and personal growth.

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Competitive
Compensation

We value hard work and reward it generously with competitive pay and benefits.

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Advance in
Your Career

We provide ample help and resources for our

employees to advance.

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Healthcare

ZKTeco USA staff enjoy excellent medical, dental, and vision benefits.

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401K

We offer 401K through our payroll provider.

Our Mission

ZKTeco USA is a globally recognized enterprise committed to delivering advanced biometric verification technology, making the world safer for all of its inhabitants.

Departments

Product Management

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Marketing

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Sales

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Logistics

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Technical
Support

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Accounting

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Human
Resources

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Featured Jobs:

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Marketing Associate

A Marketing Associate at ZKTeco USA would be a creative and results-oriented individual with a strong understanding of designing and passion for marketing

       Job Description

  • Brainstorm and create assets for social media, print and digital ads, videos, tradeshows, technical documents, brochures, presentations, and newsletters. Designing and content creation.

  • Designing, developing, and maintaining company websites to ensure functionality, usability, and performance.

  • Monitoring website traffic, analyzing user behavior, and generating reports using web analytics tools such as Google Analytics to identify opportunities for optimization.

  • Ensure designs adhere to brand guidelines and marketing strategies.

  • Assisting in the development and implementation of marketing strategies across various channels and partners.

  • Managing social media accounts, including creating and scheduling posts, engaging with followers, and analyzing performance metrics.

  • Assisting in the creation and execution of email marketing campaigns, including writing copy, designing templates, and analyzing campaign performance.

  • Handling administrative duties such as maintaining marketing calendars and organizing marketing materials and assets.

  • Supporting in day-to-day marketing tasks.

  • Managing and maintaining ZKTeco USA's brand presence online and offline.

  • Stay up to date on design and marketing trends.                                                                                                  Qualifications

  • Associate degree in marketing, Communications, or a related field

  • 1-2 years of experience in marketing or a similar role

  • Expertise in Adobe Creative Suite

  • Experience in WIX

  • Excellent written and verbal communication skills

  • Working knowledge of social media marketing and content creation tools

  • Working knowledge of GA4

  • Understanding of SEO & SEM

  • Experience with JavaScript and HTML (a plus)

  • Ability to work independently and as part of a team

  • Attention to detail and a commitment to quality                                                                                                                        Employment Type

  • Full-time

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Technical Support Engineer

The position is responsible for supporting our access control panels, biometric chip/hardware components, as well as various RFID readers and software’s. Primary support activities include responding to e-mail and inbound phone requests for assistance with installing, operating and trouble-shooting products.

​       Job Description

  • Performs remote troubleshooting of hardware and software, and component replacement, installation, and repair.

  • Provides intermediate to advanced product education to customers and staff.

  • Tests and debugs software and hardware updates.

  • Performs Quality Control (QC) on factory shipments.

  • Installs and configures computer hardware operating systems and applications.

  • Talks to staff or clients through a series of actions, face to face, over the telephone or via email to help set up systems or resolve issues.

  • Troubleshoots system and network problems and diagnoses & solves hardware or software faults.

  • Provides procedural documentation and relevant reports.

  • Interacts with overseas team when necessary to establish further support for more advanced troubleshooting.

  • Learns updated information and skills relevant to role as new products and technology progresses.

  • Follows diagrams and written instructions to repair a fault or set up a system.

  • Responds quickly to customer support calls and emails.

  • Performs other duties as assigned by management.

       Qualifications

  • Associate's degree (A.A.), technical school or equivalent, one to three years related experience, or equivalent combination of education and experience

  • Excellent verbal and written communication skills.

  • Basic understanding of I.P. systems and network fundamentals

  • Customer service experience

  • Computer savvy

  • Commitment to excellence and high standards.

  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.

  • Strong interpersonal skills.

  • Basic understanding of Hand tools (ex. screwdrivers, plyers, drills, etc.)

  • Ability to understand and follow written & verbal instructions

  • Ability to deal effectively with a diversity of individuals at all organizational levels.

  • Good judgement with the ability to make timely and sound decisions

  • Ability to adapt to clients’ needs while troubleshooting

  • Creative, flexible, and innovative team player

  • Ability to work independently or as a team player

  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

       Employment Type

  • Full-time

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